Most orders ship out within 24 hours. Depending on where you are located in the country your package should arrive within 2-5 business days.
Please contact us to let us know and we can help you submit a claim with the shipping provider for your item(s) that were damaged.
If you need to make a return, please mail them to: Pretty Lovely Gift Boutique, 2748 S Bamby Ln NE, Atlanta, GA 30319. Once we receive and process your return, we will refund you for your item(s). Please note, custom products can not be returned.